Insights

Articles on Insights generated by Substrata Q for Chrome

Eran avatar Nelly Bart Zuckerman avatar
15 articles in this collection
Written by Eran and Nelly Bart Zuckerman

Gradual Change in Point of Contact

You started the conversation with person "A", but somehow ended up dealing with person "B". What's going on?
Eran avatar
Written by Eran
Updated over a week ago

A CC'ed person may have been removed from the conversation by the other party

The number of participating team members in a thread has been reduced. What's going on?
Eran avatar
Written by Eran
Updated over a week ago

Someone from the other team has been taken off the conversation.

The sender of that message removed a primary recipient
Eran avatar
Written by Eran
Updated over a week ago

A new person from the other team was added to the conversation

A new person from the other team was looped into the conversation - what's going on?
Nelly Bart Zuckerman avatar
Written by Nelly Bart Zuckerman
Updated over a week ago

New Person in the Conversation / 3rd Party

What does it mean when a new person from a 3rd party was added to the conversation?
Nelly Bart Zuckerman avatar
Written by Nelly Bart Zuckerman
Updated over a week ago

The Other Team Grew Bigger / CCing a new team member

A new person from the other team was CCed to the conversation - what could it mean?
Nelly Bart Zuckerman avatar
Written by Nelly Bart Zuckerman
Updated over a week ago

New Person CCed to the Conversation / 3rd Party

What could be the implications of a new person in the correspondence?
Nelly Bart Zuckerman avatar
Written by Nelly Bart Zuckerman
Updated over a week ago

CCed Third-Party Person was Removed from the Conversation

Changes in CCed recipients have potential consequences on the interaction
Nelly Bart Zuckerman avatar
Written by Nelly Bart Zuckerman
Updated over a week ago

A Third-Party Person May Have Been Removed from the Conversation

What are the possible implications?
Nelly Bart Zuckerman avatar
Written by Nelly Bart Zuckerman
Updated over a week ago